Our purpose and principles

Our purpose at Healthwatch Cheshire is simple

To be an independent voice with the people of Cheshire, helping to shape and improve local health and care services.


Our principles

    • work in partnership to act as a strong, local consumer voice, making a difference to health and care provision for the people of Cheshire

    • gather the views of the people of Cheshire

    • provide a platform from which diverse and seldom heard voices from across Cheshire can be heard

    • set the standard for excellent public engagement

    • ensure that all people have timely and good quality information and advice

    • establish and use networks and public engagement to gather meaningful and robust local insight and intelligence

    • provide constructive checks, balances and challenge to service planners and providers

    • provide Independent Complaints Advocacy Service (ICAS) using feedback for insight and intelligence regarding patient choices and concerns.