Cheshire East launches Covid-19 information hub

Cheshire East Council has launched a new Covid-19 information hub – which includes essential information and updates on changes to council services as a result of the pandemic.

The Council will be continually providing updates and key information through the following channels:

The Council has also produced a Coronavirus advice booklet which you can download here.


People Helping People

Cheshire East Council is committed to building community resilience in the borough in response to the Coronavirus crisis. They recognise this is a challenging time for everyone, so want to help local people to support one another by harnessing and supporting the fantastic work that is already being done in communities across the borough.

They are working collaboratively with voluntary community and faith sector organisations, business, staff and local residents to channel community-based support to meet local need. It is important that all efforts to help those in need are coordinated centrally by the Local Authority to provide safety and manage any potential gaps in service.

For more information on the People Helping People Scheme for Cheshire East visit the Cheshire East Council website or click the link below.


Cheshire East Council online COVID-19 Mental Health Information Point

Cheshire East Council has launched an online COVID 19 mental health information point for Mental Health Awareness Week:


GOV.UK support on what you can do if you’re struggling because of Coronavirus

Find out what you can do if you’re struggling because of coronavirus (COVID-19) with information about feeling unsafe, going in to work, paying bills or being unemployed, getting food, having somewhere to live, and mental health and wellbeing from GOV.UK.


Community and Voluntary Services (CVS) Cheshire East Covid-19 Support Directory

CVS Cheshire East have created a directory to allow you to search for local community and voluntary support services being provided in response to the COVID-19 outbreak.


Council’s support for unpaid carers

Cheshire East Council has launched a service that offers support to thousands of unpaid carers across the borough during the current Covid-19 crisis.

An unpaid carer is described as someone who provides their time and support, without payment, to family or friends who couldn’t manage without help. This could include day to day living tasks or personal care to a family member or friend such as helping them to wash, get dressed, eat, taking them to appointments, or keeping them company when they feel lonely or anxious.  

Unpaid carers also include many children and young people who look after a brother, sister, parent or grandparent who has a disability or illness.

Working together with several organisations, including the Cheshire East Carers’ Hub, and the charity Crossroads Together, the service offers ongoing support and reassurance for carers, recognising the value and the support they are providing during this difficult time.

The service includes:

  • Signposting carers to relevant services to help them in their role, including support for mental health;
  • Providing information and advice and someone to call in a crisis; and
  • Referring carers to relevant teams within the council where further ongoing support is required

Cheshire East Crossroads Together is also offering urgent carer breaks for up to a maximum of three hours, to enable the carer to take some time out at this difficult time. 

Carers can contact the hub by calling 0300 123 5034 or completing the ‘I need help’ section at cheshireeast.gov.uk/peoplehelpingpeople


Live Well Cheshire East

For support coping with the current Coronavirus (Covid-19) pandemic please visit Live Well Cheshire East for the latest government advice, food and shopping support, managing long-term health conditions and much more: