Cheshire East Council – Recommissioning of Care Contracts
Cheshire East Council are currently re-commissioning the Accommodation with Care (care homes), Care at Home (domiciliary care) and Complex Needs contracts. They would like feedback to try and understand individual’s experiences of the current Care at Home, Accommodation with Care and Complex Needs services, individual’s expectations and how any support can be improved to ensure they receive the highest quality care and are able to live a fulfilled life.
Below are details of each contract area with an explanation of what each contract covers alongside the link to the questionnaire. Alternatively, the attached QR codes will link to the questionnaires.
Accommodation with Care (care homes) – Cheshire East Accommodation with Care Service (smartsurvey.co.uk)
The ‘Accommodation with Care’ service provides accommodation, support, security and stimulation, to those people in the client group for whom it is not appropriate to live in their own homes, and to maintain or improve the resident’s wellbeing. They strive to provide residents with a safe, caring, positive and comfortable home environment.
Care at Home (domiciliary care) – Cheshire East Care at Home Survey
Care at Home is a service which can enable individuals to live their best lives. It can help to weave the web of relationships and support in our local communities to enable us to live our lives in the way that we want to and doing what matters to us, whatever age or stage of life.
If we or someone we care about has a disability or health condition during our life, they might need some support within their own home, to help them to live more independently. The name for this type of support is Care at Home, it is also sometimes referred to as ‘domiciliary care’ or ‘home care’.
Complex Needs Full version: https://surveys.cheshireeast.gov.uk/s/ComplexNeeds24/
Easy Read Version: https://surveys.cheshireeast.gov.uk/s/ERComplexNeeds24/
Complex Needs is the name given to the current arrangement the Council has in place to support people in Cheshire East with a range of moderate, severe and profound learning disabilities, mental health needs, autism and physical disabilities.
The current provision available includes:
- Community based support (with or without accommodation). This includes services providing supported living and outreach style services.
- Learning new skills. This includes services that support people into employment and internships, travel training and day opportunities.
These online questionnaires will be available from the 24th June 2024 – 31st July 2024. Should anyone require support completing these documents they can contact the Cheshire East contact team on 0300 123 5500, and someone will return the call within 48hours to support with completion.