This useful booklet includes details on the types of calls North West Ambulance Service class as needing a priority response, the different ways they manage 999 calls, what alternatives to calling 999 there are, and the importance of letting them know when an ambulance is no longer required.

NWAS 999 Information Booklet

NWAS 999 Information Booklet - Farsi

NWAS 999 Information Booklet - Kurdish

NWAS 999 Information Booklet - Arabic