What We Do
As the independent local advocate for Health and Care, Healthwatch Cheshire East gathers comments from local people and looks at information about how well local services are performing. We then produce reports which we share with the people who have the power to make changes to services.
Engaging directly with a wide range of people in community settings is where Healthwatch Cheshire East staff and volunteers are able to gain the richness of people’s views and stories. It is by having these conversations with people that we can best understand issues that are affecting people regarding health and care, and how we can support them by signposting them to services, organisations, or groups that can help.
Alongside our general engagement activity, we embark upon specific projects during the year which focus on particular issues that people of Cheshire East tell us are important. Others are undertaken to help inform them of key messages from local commissioners.
As part of our scrutiny function, we have the power to Enter and View services. This means that our Authorised Representatives have the right to enter certain types of health and social care premises to observe the nature and quality of services, and to comment on what is being done well and what could be done better.
You can read all of our reports relating to these activities in this section of our website.